Videoconferencing interviews viewed unfavourably – by both sides: Study

Less positive perceptions by interviewers and applicants
By Sarah Dobson
|Canadian HR Reporter|Last Updated: 09/24/2013

Video interviews have their upsides, allowing recruiters to reach a broader pool of candidates while saving time by screening out the no-gos.

But a study out of McMaster University in Hamilton has found a few downsides to this approach, with both applicants and interviewers rating videoconferencing interviews less favourably.

“There are red flags that are raised by the study. It’s not saying necessarily you shouldn’t use videoconferencing interviews, we’re saying you should be careful in terms of how you use it,” said Greg Sears, co-author of the paper and associate professor of human resource management and organizational behaviour at the Sprott School of Business at Carleton University in Ottawa.