Doing more with less hurts employees and productivity

By David Brown
|Canadian HR Reporter|Last Updated: 10/18/2002

Employee workloads are increasing because of fundamental flaws in the organization of work in the knowledge economy, say healthy workplace experts. However, companies aren’t helpless — they can buck the trend and improve the situation for workers.

“We have abandoned the principles of good management; we have abandoned the principles of clear direction,” says Bill Wilkerson, one of the founders of the Business and Economic Roundtable on Mental Health.

Job descriptions are often completely ignored and employees run from one crisis to the next, he says. Even when there is no urgency, employees are in a state of anxiety waiting for the next crisis instead of doing what it says they should be doing in their job description.