Thinking of changing providers?

With a shrinking market, look for personal relationships, detailed reports
By Daphne Woolf
|Canadian HR Reporter|Last Updated: 03/25/2003

Not so long ago, disenchanted plan sponsors looking for a new benefit plan provider had a dozen organizations to choose from. Today, given the rationalization and demutualization of the insurance industry, and depending on the size of the company and plan specifics, you might be lucky to have five carriers to choose from.

Less choice among providers, combined with demutualization, means less market competition. Carriers are legitimately more profit-oriented. There is less product and price differentiation among the insurers. For the plan sponsor, this means that the differences between providers will likely not relate to substantially lower prices or significantly different product offerings.

So in today’s terms what would typically drive the decision to change carriers?