Putting the people back in HR

Too many organizations rely on technology alone to handle complex problems
By Bob Wheatley
|CHRR, Guide to Recruitment & Staffing|Last Updated: 05/21/2003

Technology has given HR professionals new alternatives for making recruitment and staffing more efficient. But recruiting and staffing technology runs the risk of hurting the very thing it was designed to improve — the effective deployment of people across an organization.

It still takes humans to make staffing decisions, which means HR professionals are in the unique position to improve both HR performance and general business performance with a few well-placed initiatives.

The dominant perspective underlying all HR activity is one of organizations and projects made up of human beings. Yet, as organizations and their activities have become more integrated and fast-paced, many have turned to technological advances, rather than people, to handle the complexity.