HR must engage middle managers

Middle managers are often the most challenging to influence
By Darlene Carter
|Canadian HR Reporter|Last Updated: 07/25/2003


n the the federal public service, departmental senior leadership is excellent at championing the many change agendas that have been launched in recent years. However, HR professionals are relied upon to influence members of the workforce to embrace strategic recommendations.

While HR has the support of senior leadership in the departments, it is the managers who are often the most challenging to influence. There are three groups of managers: action-oriented, apathetic and atrophied.