Making the counter-offer

Employers need to be judicious if an employee plans to leave — offering more money or a promotion may not yield the intended outcome
By Claudine Kapel and Alina Mitchell
|Canadian HR Reporter|Last Updated: 03/04/2016

It’s always a dilemma: A key employee announces he has received a job offer from another company — how should the employer respond?

Given the pressure leaders face around retaining top talent, it’s possible a manager may respond swiftly with a counter-offer to entice the employee to stay. That may include promises for a higher salary or a loftier title.