Finding the return on HR technology investments

HR technology is touted as an essential tool for strategic HR, but justifying the cost of systems has become problematic for executives
By Ian Turnbull
|Canadian HR Reporter|Last Updated: 12/10/2003


n the past few years, some HR departments that bought new HR systems have been left with the distinct feeling that all of the headaches and hard work may not have been worth it after all. They are not seeing the expected return on investment (ROI).

That is not because it does not exist. It is more likely that organizations aren’t looking in the right spots to find it. Or, they are taking a wrong approach to maximize the return. Here are some reasons why.