How to hire a respectful employee

Key interview questions can better guarantee you have a civil environment
By Sharone Bar-David
|Canadian HR Reporter|Last Updated: 12/22/2016

Question: We’ve recently had to let go of someone for disrespectful conduct. This person was uncivil from the get-go and, in hindsight, it was a hiring mistake in the first place. What should we do when hiring to ensure we’re getting people who align with our “respect” value?

Answer: Civility is a competence, just like any attitude-related workplace skill. If you want to strengthen the fabric of civility and respect within your organization, one key piece of the puzzle is to make sure you hire the right kind of folks to begin with.

Getting the wrong people in the door can result in a negative ripple effect — incivility breeds incivility. You might see a souring of relationships and deterioration in team dynamics. And a spillover into relations with customers and stakeholders is also likely.