Where HR and quality improvement meet (Web sight)

HR's role in Six Sigma, lean and Kaizen
By Ann Macaulay
|Canadian HR Reporter|Last Updated: 05/09/2006

Businesses of all types continue to look to continuous improvement methods to achieve greater quality. Methods commonly used include International Standards Organization, total quality management, kaizen, Six Sigma and lean, all of which can help improve a business’s capabilities and add value to the bottom line. Unfortunately, many firms using these methods don’t ensure the involvement of HR professionals, who have the potential to play a major role in helping their organization deliver on this promise of excellence. Below are several methods of continuous improvement, as well as advice on how HR can play a role in their implementation.

HR and Six Sigma

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