Technology helps employers track knowledge transfer, employee education

Reducing 'brain drain' when baby boomers depart workplace
By David Ludlow
|Canadian HR Reporter|Last Updated: 01/24/2008

The imminent retirement of baby boomers presents Canadian organizations with an important challenge: How to ensure crucial information is shared among employees and passed down to younger workers who will soon be the backbone of corporate Canada.

HR executives, with one foot in the boardroom and the other in day-to-day business operations, need to develop up-and-coming employees while meeting increasingly stringent regulatory requirements. The choice is clear — develop and train staff members and quantify their skills, qualifications and certifications or face irrecoverable “brain drain” along with work interruptions.

Fortunately, technology can help HR support employee education and knowledge transfer. Gone are the days when HR applications only handled basic employee record-keeping, payroll and benefits management. In their place are sophisticated human capital management (HCM) systems that can serve as a central hub of workforce-related information. With access to this information hub through the corporate portal, employees can take an active role in their training and development. Organizations can seamlessly transfer skills and knowledge needed to support both employees’ career aspirations and the organization’s strategic objectives.