Hotlines deter fraud, build morale: Auditor

Fraud and waste hotlines give employees, public opportunity to put spotlight on bad behaviour
By Uyen Vu
|Canadian HR Reporter|Last Updated: 05/02/2008

One-half of a cubic yard of compost taken from city property. Excessive overtime, amounting to $200 in a three-month period. A brush-cutter stolen from the back of a city-owned truck. These were the kinds of fraud and waste reports the City of Edmonton hotline received last year.

The city received 60 calls in 2007 via a hotline that costs $20,000 a year to run. The city auditor investigated one-third of those calls and found a dozen were substantiated.

“I’d like to see it in a positive manner. The hotline program conveys to employees and the public that the City of Edmonton is committed to ethical conduct. It opens up another channel for employees to report misconduct when they see it,” said auditor David Wiun.