Kind bosses at heart of retention programs

3 traits help them retain employees in recession
By Marcia Rhodes
|Canadian HR Reporter|Last Updated: 05/04/2009

If an organization conducted an employee survey today, chances are it would find at least one-half of employees are satisfied with the performance of their bosses, about one-quarter will say they are neutral or indifferent, and the remaining one-quarter would fire their bosses if given the chance.

For any total rewards package to be truly effective, organizations would be smart to pay as much attention as possible to the non-monetary rewards valued by employees — and a kind boss is priceless.

At least 84 per cent of employees who report to a kind manager say they plan to work for their company for a long time, compared to only 47 per cent of employees who report to a bully, according to a 2008 survey of 660 workers by the American Management Association (AMA).