Math on metrics tool is adding up (Editor’s notes)

BC HRMA's HR metrics service worth a serious look
By Todd Humber
|Canadian HR Reporter|Last Updated: 09/22/2009

Earlier this year, we took a moment to chastise people who take pot shots at the HR profession. (“It’s hard to do the math on people,” May 4, 2009.) That editorial was sparked by comments made to CFOs by Richard Beatty, an HR academic from Rutgers University, who took aim at what many consider to be HR’s Achilles heel: Metrics.

In that column, I took the position — and still firmly believe it — that it’s hard to do the math on people. Because people, after all, are a pretty unpredictable lot.

But there’s a big difference between hard and impossible, and the British Columbia Human Resources Management Association (BC HRMA) has underscored that fact with a new HR metrics service that — at first blush — looks like it could be the magic bullet HR professionals and organizations need. (See article #7188  for our news coverage of the new service.)