Communication, strategy crucial for HR: SHRM

Persuasiveness, leading change and credibility also important in Canadian HR
By Amanda Silliker
|Canadian HR Reporter|Last Updated: 04/19/2010

Effective communication and strategic thinking are the most important competencies for high-level HR professionals, according to a study from the Society for Human Resource Management (SHRM) in the United States.

More than 2,000 HR professionals from the U.S., Canada, India and the Middle East/North Africa ranked 18 competencies including flexibility, organizational knowledge, technological savvy, results orientation and coaching others.

“The top two competencies are ones that HR professionals realize are very important,” said Cheryl Lamerson, professional standards manager at the Canadian Council of Human Resources Associations. “You have to think strategically and have the big picture of the situation and you have to be able to communicate that situation well.”