HR MANAGER'S BOOKSHELF
Your audience has a right to know what you are talking about

Everything you always wanted to know about communicating but were afraid to ask.
By Ray Brillinger
|Canadian HR Reporter|Last Updated: 05/02/2001

Communication skills: is there anyone among us who doesn’t want to improve personally or help others in this area?

Here are recent books that offer advice on this timeless topic, illustrating the wide range of issues and skills involved in communication and customer relationships.

The Literate Executive