A case study in HR innovation

A look at a revenue-generating solution to long-term workers’ compensation claims
By Jason Fleming
|Canadian HR Reporter|Last Updated: 04/17/2017

Managing a long-term worker’s compensation claim, where an employee is restricted from completing her pre-injury duties, is often a challenging and costly endeavour.

Employers are often faced with two undesirable options: 1) offer the injured employee modified work that is non-revenue-generating and increases unproductive wage costs or 2) place the employee on an open claim, with no modified duties, and wait for the experience rating to be impacted — likely driving up future premiums.

Although this may be a broad and simplistic summary, it represents the reality for many employers dealing with long-term claims. Human resources and business leaders are often forced to choose between the lesser of these two evils when it comes to managing long-term claims.