Don’t just treat the worker

Stress management means understanding and addressing workplace issues
By Uyen Vu
|Canadian HR Reporter|Last Updated: 06/28/2004

When employers consider stress management strategies, they too often roll out programs built around the notion that stress is an individual problem.

Take for example workshops on time management, lunch-and-learns on stressors and ways to deal with them, even employee assistance programs that provide confidential counselling.

The premise of these programs is that the solution lies with the individual, when in fact, burnout has to be solved at an organizational level, said Acadia University psychology professor Michael Leiter, one of the world’s leading researchers on job stress and burnout.