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EMPLOYMENT LAW
May 23, 2012

Providing a doctor’s note – eventually

How long should employers have to wait for a doctor’s note?
    

By Jeffrey R. Smith

It’s a fact of life — people get sick.

Depending on the workplace, temporary absences due to illness might be easily absorbed by existing staff or the employer might have to scramble to cover the absence. Either way, employers want to avoid situations where employees are abusing sick days.

Some employers take the approach of having a specified amount of sick days per year and, if an employee exceeds that allotment, the employee might be given a warning or be required to provide a doctor’s note for any more absences. Others might have an open-ended amount of sick days, but would still warn the employee if she accumulated too many sick days.

Employment standards legislation in some jurisdictions provides unpaid emergency leave that can be allowed for illness, but may require an employee to back it up with a doctor’s note. For example, Ontario’s Employment Standards Act, 2000, stipulates personal emergency leave can be used for “personal illness, injury or medical emergency,” if the employee provides documentation.

But how long should an employer wait before an employee provides a doctor’s note backing up an absence? Last year, an Ontario employer dismissed an employee who exceeded the employer’s absence allowance of 10 per cent of scheduled shifts for absences unsupported by a doctor’s note. However, the employee’s last absence was because of a headache for which he sought a doctor’s treatment. He obtained a note and was going to provide it on his next scheduled shift two weeks later, but the employer fired him before that shift. After some cancelled grievance meetings, the employee finally provided the note four months later, but the employer said it was too late.

An arbitrator agreed the employee should have handed in the note sooner, but found the note proved the absence was for a personal illness, which qualified it as personal emergency leave under Ontario’s employment standards legislation. As a result, the last absence shouldn’t have been counted under the employer’s 10 per cent absence threshold and ordered the employer to reinstate the employee.

It makes sense that if the employee had proof his last absence was for a legitimate medical issue, he shouldn’t be penalized for it. However, even though he was dismissed before he could hand in the note, he could have provided it at any time. Four months seems like a long time for the employer to wait for it. By that point, the employer has likely moved on and perhaps made staffing decisions based on the termination. Should an employer be expected to accept a doctor’s note such a long time after an absence? What is the threshold for the amount of time an employer should accept such documentation?

Jeffrey R. Smith is the editor of Canadian Employment Law Today, a publication that looks at workplace law from a business perspective. He can be reached at jeffrey.r.smith@thomsonreuters.com. For more information, visit www.employmentlawtoday.com.

© Copyright Canadian HR Reporter, Thomson Reuters Canada Limited. All rights reserved.
    
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Questions to consider
Wednesday, May 30, 2012 2:58:00 PM by S.J.
Did the employee advise the employer he had the note, yet failed to produce it? If the answer is yes, this would change the course of direction for sure.

If the medical note is dated after the termination, this too would change the outcome.

The take away is, have a policy and require the employee to know it, specifically that if you have supporting documentation, it is up to the employee to produce within the prescribed timelines.
Providing a doctor's note
Wednesday, May 30, 2012 8:20:00 AM
Employers should not have to wait more than 7 business days after requesting the doctor's note. The employee would have known of the rule and requirements. And the employee would have been warned of his attendance. Giving back the employee's job because the time frame in question was supported by a doctor's note 4 months later, should not be rewarded. There has to be a balance with employees' and employers' rights and giving employees the benefit of the doubt makes the ESA a laughingstock. We need to balance the playing field before the empolyees feel they run the company they work for.
2 weeks is reasonable
Friday, May 25, 2012 12:01:00 PM by Dave
Two weeks seems like a reasonable deadline. Of course, if the employee has the note and is schedule to work the next day following the absence then it would make sense to just provide it when the employee returns for his/her next scheduled shift. If the employee cannot produce a note after two weeks of requesting it then that is when I think the employer has more leverage to claim that the employee did not fullfill his/her obligations.