Jhoanna Hines

Jhoanna Hines

Canadian HR Reporter

Jhoanna Hines

lead cover writer

5 years experience8,471 Total views on Canadian HR Reporter in 2025

Jhoanna's specialty topics

flexible work models employee retention learning and development mental health and wellbeing workplace culture

Jhoanna is a lead cover writer at Key Media specialising in B2B editorial across North American, Australian, and Asian markets. Her writing spans HR, wealth management, mortgage, and insurance, with bylines in Human Resources Director, Wealth Professional Canada, Mortgage Professional, Insurance Business, and more.

She earned a certificate in freelance journalism from the British College of Journalism and also holds a Bachelor's degree in English. Jhoanna brings that editorial foundation to writing for the web, helping Key Media's articles reach the right professional audiences online.

How I think about writing for this industry…

“Every HR story is ultimately about how work affects people's lives. I keep that in mind when I write - not just for the leader reading it, but for the teams they look after”

Also published by

Canadian HR Reporter · Investment News · Benefits and Pensions Monitor · Mortgage Professional · Insurance Business

Featured content from Jhoanna

What to do if you overpaid an employee by mistake How to spot and prevent recruitment scams What great onboarding really looks like

Previous experience

  • Key Media — SEO editor and content writer
  • Key Media — Jr. SEO editor

Education

  • Bachelor of Arts in English, University of the Philippines
  • Certificate in Freelance Journalism, British College of Journalism
  • Subediting Masterclass, National Council for the Training of Journalists

Read the latest stories by Jhoanna

CRA T1 adjustment delays: the HR and payroll implications

The Ombudsperson's questionnaire closes September 2 – and HR and payroll teams have a stake in it

CRA T1 adjustment delays: the HR and payroll implications

How to build core competencies in the workplace

Develop core competencies at your company with these HR strategies. Learn how you and your team can build strong teams and boost business performance

How to build core competencies in the workplace

When it comes to coaching vs. mentoring, which one is better?

Curious about coaching vs. mentoring? Discover their key differences, similarities, and how to choose the best fit for your workplace

When it comes to coaching vs. mentoring, which one is better?

KPI vs OKR vs KRA: How to make them work

Find out about the differences between KPI vs OKR and KPI vs KRA. Learn how to make all three work best for your organization

KPI vs OKR vs KRA: How to make them work

35 ways to boost your employee net promoter score

Choose from our list of strategies to improve your employee net promoter score. Find out which ones work best for your organization

35 ways to boost your employee net promoter score

How to write an amazing letter of recommendation

Writing a letter of recommendation for an employee comes with a huge responsibility. We'll help you prepare by sharing some tips, insights, and best practices

How to write an amazing letter of recommendation

Why you need to take employee verification letters seriously

In this guide, we'll take a closer look at employee verification letters – what they’re for, how long to keep them on file, and how to keep employees' data safe

Why you need to take employee verification letters seriously

Why offer time off in lieu?

In this guide, see how time off in lieu benefits Canadian employers and employees. Discover best practices for HR teams to implement it well

Why offer time off in lieu?

Do golden handcuffs really work?

Golden handcuffs like cars and stock options help retain talent but can make employees feel trapped. Find out more about this incentive type and how to use it effectively.

Do golden handcuffs really work?

How to win and keep top talent with fringe benefits

Fringe benefits in Canada help HR professionals attract and keep talent. Learn what fringe benefits are, how they work, and the main types offered to employees

How to win and keep top talent with fringe benefits