Jhoanna Hines

Jhoanna Hines

Jhoanna Hines is an SEO editor and writer at Key Media. In her role, she edits and reviews SEO articles and optimizes them for web searches. She also started writing long-form content for Key Media's HR websites in October 2024.

Jhoanna holds a bachelor's degree in English: Creative Writing. She also earned certificates in English language teaching (CELTA) from Cambridge Assessment English and in freelance journalism from the British College of Journalism.

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How to build core competencies in the workplace

Develop core competencies at your company with these HR strategies. Learn how you and your team can build strong teams and boost business performance

How to build core competencies in the workplace

When it comes to coaching vs. mentoring, which one is better?

Curious about coaching vs. mentoring? Discover their key differences, similarities, and how to choose the best fit for your workplace

When it comes to coaching vs. mentoring, which one is better?

KPI vs OKR vs KRA: How to make them work

Find out about the differences between KPI vs OKR and KPI vs KRA. Learn how to make all three work best for your organization

KPI vs OKR vs KRA: How to make them work

35 ways to boost your employee net promoter score

Choose from our list of strategies to improve your employee net promoter score. Find out which ones work best for your organization

35 ways to boost your employee net promoter score

How to write an amazing letter of recommendation

Writing a letter of recommendation for an employee comes with a huge responsibility. We'll help you prepare by sharing some tips, insights, and best practices

How to write an amazing letter of recommendation

Why you need to take employee verification letters seriously

In this guide, we'll take a closer look at employee verification letters – what they’re for, how long to keep them on file, and how to keep employees' data safe

Why you need to take employee verification letters seriously

Why offer time off in lieu?

In this guide, see how time off in lieu benefits Canadian employers and employees. Discover best practices for HR teams to implement it well

Why offer time off in lieu?

Do golden handcuffs really work?

Golden handcuffs like cars and stock options help retain talent but can make employees feel trapped. Find out more about this incentive type and how to use it effectively.

Do golden handcuffs really work?

How to win and keep top talent with fringe benefits

Fringe benefits in Canada help HR professionals attract and keep talent. Learn what fringe benefits are, how they work, and the main types offered to employees

How to win and keep top talent with fringe benefits

The ultimate guide to career mentorship programs

Find out more about what career mentorship programs are – their benefits, best practices, and tips for setting them up well

The ultimate guide to career mentorship programs