Fewer interactions, flexible leadership and focus on training expected to stay
Kathryn Kitchen of Manulife shares insights into HR leaders' role in shaping employer values and culture
Many remote workers also say their feelings of burnout have decreased
The crucial thing for HR is to be there 'when company strategy and company planning is in process'
'It's a candidate market right now… you have to treat your employees really well'
Pandemic also leads to changes around performance management, flexibility at Toronto-based company