'Creating that welcoming and safe environment is definitely on the shoulders of HR'
Ontario case puts spotlight on 'wilful misconduct' and ESA entitlements
Ottawa to providing funding to employers that develop sector-specific tools and resources
'It's the worst time ever to treat employees badly with the whole labour shortage'
'It can be a way to find out about misconduct which may historically go unreported'
Many workers unhappy with response, but experts cite HR's 'difficult position'
