Recent case involving $47 million puts spotlight on best practices
Ontario Labour Relations Board addresses complaint about experience, expertise
'To constitute harassment, you need something more than just incivility'
For the 4 out of 5 who lack such a policy, the risks are higher and just cause is that much harder to prove
'If your employees are subjected to poisoned work environments or discrimination, you're going to lose top talent'
'Employers need to be mindful of what privacy laws apply'