Expert cites operational efficiencies, immersive experiences and safety advantages
'Stop confusing equity with equality,' warns chief diversity officer
30-year veteran also dismissed for violation of company policy
'I'm excited about topics like AI… if we're not talking about AI actively as a business, we're missing a whole opportunity'
Survey shows positive effect on Canadians' productivity, retention, inclusivity
'Today's employees have a significant need for a hyper-customized experience'