Performance management

Employers cut back on AI as costs soar

With token costs rising and ROI still elusive, HR plays important role around expectations, incentives and employee experience, say experts

Employers cut back on AI as costs soar

BCE fires employees over alleged ‘swipe and go’ attendance: report

Legal experts question ‘for cause’ terminations tied to office badge use

BCE fires employees over alleged ‘swipe and go’ attendance: report

How are employers using AI agents in Canada?

AI agents popular for hiring, performance evaluations, finds KPMG survey – but ROI still lacking

How are employers using AI agents in Canada?

Why was an insubordinate worker given his job back?

Relief operator in Ontario ‘engaged in repeated and deliberate acts of insubordination’ and didn't acknowledge misconduct, says arbitrator

Why was an insubordinate worker given his job back?

Did coaching letter add up to discrimination?

Niagara worker files $2.5-million disability discrimination application over coaching letter from employer

Did coaching letter add up to discrimination?

Burger King to roll out AI-powered 'in-ear coaching' at Canadian restaurants

Voice‑based assistant 'Patty' runs through the headsets worn by workers, listening to their conversations

Burger King to roll out AI-powered 'in-ear coaching' at Canadian restaurants