HR manager's bookshelf

Successful Talent Strategies • The Complete Reference Checking Handbook, Second Edition • Recruiting on the Web • Retaining Top Employees • The Secrets of Executive Search • Interviewing Techniques for Managers

The need to develop and implement a highly strategic staffing strategy is a must for any organization, regardless of economic conditions or the state of the labour market. These recent publications will help managers and those responsible for staffing ensure they identify and select candidates in line with the organization’s objectives and with current trends.

Successful Talent Strategies
By David Sears
248 pages, Amacom, (2003)
ISBN 0-8144-0746-3
(212) 903-8316

Highlights two new concepts to ensure successful talent strategies: talent flow and talent engagement. Where competitive advantage for a company is seen as acquiring, integrating and developing the right talent, this book provides a blueprint for developing, communicating and executing staffing initiatives which are aligned with business strategies. Included are examples from companies that have successfully implemented these strategies.

“In the new landscape of employment and talent, employment bargaining power shifts back and forth based on market conditions.” Business executives and HR professionals will find common ground from which to build effective talent strategies.

The Complete Reference Checking Handbook, Second Edition
By Edward Andler (with Dara Herbst)
255 pages, Amacom, (2003)
ISBN 0-8144-0744-7
(212) 903-8316

In an ever-increasing security-conscious world, employers are required, and requiring, a variety of checks on potential and current employees. This book addresses major themes in conducting thorough background and reference checks to minimize the negative consequences of problematic hires, including legal, financial, productivity and impact on morale.

While written in the context of U.S. legislation, the Canadian reader can adapt the new ideas with current hiring practices. Where successful staffing means uncovering exaggerations, misrepresentations and outright lies the book offers some creative measures to assess all aspects of the job and applicants.

Recruiting on the Web
By Michael Foster
272 pages, McGraw-Hill (2003)
ISBN 0-07-138485-5

In the rapidly changing recruiting landscape, this book offers tested techniques on how to use the power of the Internet to capture the right candidates at a fraction of the time and cost of traditional methods through the five stages in the new process: recruit friends, create or enhance an organization’s recruiting Web site, attract the best active candidates, find passive candidates and assess applicants.

While more and more employers are turning to the Internet as an efficient and cost-effective recruiting strategy, many do not have a well-developed plan to locate ideal candidates. Managers or recruiters will learn the new rules of Web recruiting in this guide. Written by the founder and chief executive officer of AIRS, a worldwide Internet recruitment training company, it is a timely guide to using the best of the Internet to access interested and qualified contributors.

Retaining Top Employees
By J. Leslie McKeown
230 pages, McGraw-Hill (2002)
ISBN 0-07-138756-0

Takes a comprehensive approach to retaining top employees:

•developing a retention mindset and strategy (who to keep and why?);

•ensuring the strategy fits the demographics;

•aligning compensation, recognition, and orientation programs with the company’s retention strategy; and

•getting the key relationship in retention right — the relationship between the employee and her manager.

Applicable to managers and HR professionals, the book includes a number of special features to provide practical information through key terms, examples, tools, tips, checklists and warnings of practices that could derail a retention strategy. A useful tool to help assess whether a strategy really impacts the organization: “People don’t respond to strategies; they respond to what’s behind them.”

The Secrets of Executive Search
By Robert Melançon
175 pages, John Wiley & Sons, Inc (2002)
ISBN 0-471-24415-5
(371) 572-3993

The new term “free-agency” highlights the trend among many employees who have experienced job loss as a result of restructuring, downsizing, rightsizing or whatever term best works. In this labour market, successful individuals are learning to market themselves for a new economy. The book covers key aspects of the job search process, including networking strategies, effective resume and cover letter writing, on-the-mark interviews, negotiating an offer and insightful secrets for a senior level professional.

Anyone reinventing themselves for a new career or opportunity, or spending even some of their time interviewing potential employees, will find a synopsis of current trends in successful career management.

Interviewing Techniques for Managers
By Carolyn B. Thompson
221 pages, McGraw-Hill (2002)
ISBN 0-07-139131-2

Focuses on behavioural interviewing as a source of information gathering and a skill that can be developed. The book assists the interviewer to develop a plan and prepare for an interview that gets at the important information needed to make successful hiring decisions. Features friendly guides such as key terms and jargon, practical advice on minimizing interview mistakes and tips for getting the information you are looking for.

Hiring managers and HR professionals who are looking to fully understand the interview process, develop skills and handle difficult interviews. From telephone, e-mail to face-to-face meetings, the insights and techniques in this book can easily be translated into any situation to get honest and results-oriented answers.

Daryl Gauthier is the director of human resources at epost, an alliance between Canada Post Corporation, Bank of Montreal and Telus Corporation, that delivers the mail online for Canada Post. He can be reached at (416) 313-4181 or [email protected].

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