When the boss needs training

HR should first look within to handle this dicey issue

It is 10 a.m. and the manager has already completed a solid three hours at the office. He knows it will be a long day, and he will probably only complete one-third of all that should be done. Then he receives an e-mail from HR about a two-day development event. “They must be kidding,” he thinks. “Who can attend training at a time like this? They truly have no idea what I am up against. I’ll just have to get out of it.”

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