Most office workers satisfied with employer’s response to COVID-19: survey

Two-thirds working from home while one-fifth still heading into office

Most office workers satisfied with employer’s response to COVID-19: survey
One-fifth of respondents to a recent survey said they are still going to the office during the pandemic.

Nearly all Canadian office workers (94 per cent) say they are satisfied with their organization's response to COVID-19, according to a new survey.

Two-thirds (67 per cent) are very satisfied with the response, with 95 per cent of respondents saying their manager has been a source of support during this challenging time (with 74 per cent very supportive and 21 per cent somewhat supportive).

"It's inspiring to see the many ways employers and workers across the country are coming together in the midst of so much change and uncertainty," said David King, senior district president for Robert Half Canada. "Organizations are adapting at an extraordinary pace and scale to provide their customers, community and, most importantly, their staff, with the processes, tools and confidence to navigate this new landscape. It's clear their efforts are not going unnoticed."

Nearly seven in 10 (66 per cent) workers say they have been working from home for a few weeks, while 10 per cent recently transitioned to a remote setup and three per cent plan to do so soon. Those who have been working from home for a few weeks were most likely to report being very satisfied with their company's response and supported by their boss.

The remaining 21 per cent reported they are still going to the office, found the survey of 500 workers from April 7 to 12, 2020.

"While we can't predict how the future unfolds, the way we've been able to find unique approaches to work and connect has been extremely encouraging," says King. "For many professionals, this experience with coronavirus has meant greater familiarity, trust, empathy and collaboration between both colleagues and managers — which we'll all be better for moving forward."

Nearly half (49 per cent) of workers said that they had an improved relationship with their employer, found a separate survey.

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