Finding positives in conflict

Properly managed, workplace conflict can boost productivity, strengthen teamwork and lead to major innovation

The well-being of employees has always been a top priority at Vancouver Island University and, since 2004, its HR department has dedicated a good portion of the school’s website to managing workplace conflict. Presenting the hows and whys of the issue, the information covers topics such as conflict styles, “being hard on the problem, not the person” and “the roles of assumptions, perceptions and expectations in conflict.”

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