Coquitlam, B.C. (430 dealers, dealer supervisors, boxmen, slot attendants, slot attendant supervisors, count-team members, count-team supervisors, cage cashiers, cage supervisors, commis chefs, demi chefs de partie, senior chefs de partie, dishwashers, kitchen cleaners, shipper/receivers, guest-relations hosts, guest-service representatives, retail associates, guest-service supervisors, ushers, ticket agents, usher supervisors, sushi chef, security officers, security supervisors) and the British Columbia Government and Service Employees’ Union (BCGEU)
Renewal agreement: Effective July 22, 2018, to Jan. 31, 2022. Ratified on July 24, 2018. Signed on July 24, 2018. (First agreement.)
Wage adjustments:
Effective Jan. 31, 2019: 2%
Effective Jan. 31, 2020: 2%
Effective Jan. 31, 2021: 2%
Shift premium: $0.75 per hour for all hours worked between midnight and 7 a.m. on graveyard shift. $2 per hour for all hours worked as first-aid attendants.
Paid holidays: 11 days.
Vacations with pay: 4% to start, 10 days or 4% after 1 year, 15 days or 6% after 5 years, 20 days or 8% after 10 years, 25 days or 10% after 20 years.
Overtime: Time and one-half for all work after 8 hours per day or 40 hours per week. Double time after 12 hours per day.
Medical benefits: Employer pays 100% of premiums for basic provincial medical plan for employee and families.
Dental: Employer pays 100% of premiums.
Vision: Employer pays 100% of premiums for coverage of $200 every 24 months if 18 or older and 12 months if 17 or younger. Includes prescribed eyeglasses, contact lenses, laser eye corrective surgery, prescription sunglasses, prescription safety glasses. Annual eye examinations covered separately up to reasonable and customary fees.
Sick leave: 3 8-hour paid days per year. Employees hired after end of first pay period of each year will not receive paid sick days until following year. Unused days will be paid out in first quarter of following year.
LTD: Employer pays 100% of premiums.
AD&D: Employer pays 100% of premiums.
Life insurance: Employer pays 100% of premiums.
Bereavement leave: 3 days for death in immediate family (spouse, parent, guardian, father-in-law, mother-in-law, grandparent, sibling, child, grandchild of employee, someone living with employee as member of family). Upon request, employee will receive maximum 3 additional days without pay of leave.
Seniority – recall rights: 16 weeks for layoff; 6 months if employee accepts employment in non-bargaining unit position within Hard Rock or at another Great Canadian worksite; 3 years for medical leave.
Probationary period: 650 hours or 5 months worked, whichever is greater.
Discipline: Sunset clause is 17 months.
Severance: 1 week after 3 months of service; 2 weeks after 12 months of service; 3 weeks plus 1 week per additional year of service, maximum total 8 weeks, after 3 years of service.
Uniforms/clothing: When employer provides specific clothing that employee is required to wear, clothing will be supplied to employee at no cost. Uniforms will be repaired or replaced when no longer serviceable at no cost to employee. New shirts will be provided when required. Cleaning allowance: $1.25 per shift for supervisors, security officers; $1 per shift for all other employees.
Sample rates of hourly pay (current, after 6.1% increase):
Cashier
Probation: $14.07 rising 3 steps to $14.93
Step 1 past probation: $14.57 rising 3 steps to $15.46
Step 2: $16.25 rising 3 steps to $17.24
Step 3: $17.75 rising 3 steps to $18.84
Step 4: $18.25 rising 3 steps to $19.37
Cage supervisor
Probation: $20.25 rising 3 steps to $21.49
Step 1 past probation: $20.75 rising 3 steps to $22.02
Step 2: $21.25 rising 3 steps to $22.55
Step 3: $21.75 rising 3 steps to $23.08
Step 4: $22.25 rising 3 steps to $23.61
Count team supervisor
Probation: $20.25 rising 3 steps to $21.49
Step 1 past probation: $20.75 rising 3 steps to $22.02
Step 2: $21.25 rising 3 steps to $22.55
Step 3: $21.75 rising 3 steps to $23.08
Step 4: $22.25 rising 3 steps to $23.61
Guest relations host
Probation: $17.68 rising 3 steps to $18.76
Step 1 past probation: $18.18 rising 3 steps to $19.29
Step 2: $18.68 rising 3 steps to $19.82
Step 3: $19.18 rising 3 steps to $20.35
Step 4: $19.68 rising 3 steps to $20.88
Guest services supervisor
Probation: $17.68 rising 3 steps to $18.76
Step 1 past probation: $18.18 rising 3 steps to $19.29
Step 2: $18.68 rising 3 steps to $19.82
Step 3: $19.18 rising 3 steps to $20.35
Step 4: $19.68 rising 3 steps to $20.88
Floor security
Probation: $19 rising 3 steps to $20.16
Step 1 past probation: $19.50 rising 3 steps to $20.69
Step 2: $20 rising 3 steps to $21.22
Step 3: $20.50 rising 3 steps to $21.75
Step 4: $21 rising 3 steps to $22.29
Slot attendant
Probation: $14 rising 3 steps to $21.75
Step 1 past probation: $14.50 rising 3 steps to $22.29
Step 2: $15 rising 3 steps to $22.82
Step 3: $15.50 rising 3 steps to $23.35
Step 4: $16 rising 3 steps to $23.88
Slot supervisor
Probation: $16.55 rising 3 steps to $17.56
Step 1 past probation: $17.05 rising 3 steps to $18.09
Step 2: $17.55 rising 3 steps to $18.62
Step 3: $18.05 rising 3 steps to $19.15
Step 4: $18.55 rising 3 steps to $19.69
Dealer level 2
Probation: $14.30 rising 3 steps to $15.18
Step 1 past probation: $14.80 rising 3 steps to $15.71
Step 2: $15.35 rising 3 steps to $16.29
Step 3: $15.90 rising 3 steps to $16.87
Step 4: $16.45 rising 3 steps to $17.46
Dishwasher
Probation: $14.04 rising 3 steps to $14.90
Step 1 past probation: $14.54 rising 3 steps to $15.43
Step 2: $15.25 rising 3 steps to $16.18
Step 3: $15.54 rising 3 steps to $16.49
Step 4: $16.04 rising 3 steps to $17.02
Receiver
Probation: $13.60 rising 3 steps to $14.43
Step 1 past probation: $14 rising 3 steps to $14.86
Step 2: $15.50 rising 3 steps to $16.45
Step 3: $15.75 rising 3 steps to $16.71
Step 4: $16 rising 3 steps to $16.98
Senior chef de partie
Probation: $22.44 rising 3 steps to $23.81
Step 1 past probation: $22.94 rising 3 steps to $24.34
Step 2: $23.44 rising 3 steps to $24.87
Step 3: $23.94 rising 3 steps to $25.41
Step 4: $24.44 rising 3 steps to $25.94
Sushi chef
Probation: $18.38 rising 3 steps to $19.51
Step 1 past probation: $18.78 rising 3 steps to $19.93
Step 2: $19.57 rising 3 steps to $20.77
Step 3: $20.16 rising 3 steps to $21.39
Step 4: $20.75 rising 3 steps to $22.02
Commis chef
Probation: $16.23 rising 3 steps to $17.22
Step 1 past probation: $16.73 rising 3 steps to $17.75
Step 2: $17.23 rising 3 steps to $18.28
Step 3: $17.73 rising 3 steps to $18.82
Step 4: $18.23 rising 3 steps to $19.35
Ticket agent
Probation: $13.60 rising 3 steps to $14.43
Step 1 past probation: $14.11 rising 3 steps to $14.97
Step 2: $14.94 rising 3 steps to $15.85
Step 3: $16.20 rising 3 steps to $17.19
Step 4: $16.70 rising 3 steps to $17.72
Usher supervisor
Probation: $14.60 rising 3 steps to $15.49
Step 1 past probation: $15.51 rising 3 steps to $16.46
Step 2: $16.43 rising 3 steps to $17.44
Step 3: $17.70 rising 3 steps to $18.78
Step 4: $18.25 rising 3 steps to $19.37
Editor’s notes: Union buttons: Employee may wear union pin or button which must be smaller than $5 gaming chip and may not carry political, protest or other derogatory slogans. Meals provided by employer: All employees are entitled to 30% discount on regular retail price of food and non-alcoholic beverage orders in QSR or Asylum, on- or off-shift. When off-shift, employees are entitled to discount for themselves and maximum 3 guests. First-aid attendants: Employees who take time off at direction of employer to take recognized occupational first aid program do so with pay. Employer will pay for maximum 2 attempts for newly designated first-aid attendant’s occupational first aid course. Employer will pay for 1 attempt for already established first-aid attendant’s occupational first-aid renewal course. Employer will pay costs of course materials.
