‘This important digital transformation helps reduce barriers to data sharing, supporting a more secure transfer of critical health information’
Telus Health has announced the digital integration of its employer-focused virtual care service, Akira by Telus Health, with its own medical records, along with Ontario’s provincial report delivery system.
This means that patient health information is delivered seamlessly into one medical chart, and patients using the virtual care platform should receive better continuity of care, according to the company.
“Until now, the process for patients receiving support through an employer-paid virtual care program to ensure consultation notes were integrated into their family physician’s medical record was a very manual process using antiquated technologies every time,” says François Gratton, executive vice president of Telus and group president of Telus Health. “This important digital transformation helps reduce barriers to data sharing, supporting a more secure transfer of critical health information, and strengthening collaboration between clinicians across the public health system.”
In Ontario, Telus Health’s virtual care service is also now connected to more than 12,000 clinicians throughout the province via the Health Report Manager (HRM), the provincial report delivery system.
More than nine in 10 Canadians are satisfied with the level of care that they received from a virtual health-care visit, according to a 2020 survey from the Canadian Medical Association (CMA).
And 85 per cent of Canadians who have access to employee benefits believe benefit plans should offer virtual care benefits for both mental and physical health needs, according to a separate survey.