Outsource payroll?

By Heather Erickson and Ian Turnbull
|CHRR, Guide to Payroll|Last Updated: 08/29/2001

Makes sense, says Heather Erickson

When I started working in payroll 15 years ago, mentioning “outsourcing” sent chills through human resources and accounting departments. It meant that there was a crisis processing cheques and no one was smart enough to resolve it. Calling for outside help was admitting failure and threatened the job security of payroll staff.

In the past few years, the perception of payroll outsourcing has changed dramatically — along with its use and value to human resources managers and accounting departments. No longer the dark angel of failure, it has become a cost-effective management tool that carries with it specific benefits in specific situations.