Are you ready for flood of stress-related compensation claims?

Ontario tribunal rules workplace-related stress could be valid workers’ compensation claim
By Yamri Taddese
|Canadian HR Reporter|Last Updated: 07/14/2014

In a decision that has divided employment lawyers, a Workplace Safety and Insurance Appeals Tribunal panel has found chronic workplace-related stress could be a valid claim under Ontario’s workplace insurance system.

Some lawyers say the decision that found provisions restricting claims for work-related stress were unconstitutional and may encourage people who are simply stressed out at work to pursue compensation.

But others say there’s no reason to panic and laud the decision for asking Ontario’s Workplace Safety and Insurance Board (WSIB) to consider psychological injuries sustained on the job over time. Currently, the WSIB only compensates workers for physical injuries suffered on the job or acute psychological injuries that follow a traumatic event.

But in the case of a nurse bullied by a doctor for more than 10 years, the tribunal found she should seek a claim for the depression and anxiety she suffered. The doctor would make demeaning comments, “shoo” her, close the door on her heels and interrupt her interactions with patients, according to the ruling.

In decision No. 2157/09, the tribunal rejected the Ontario attorney general’s argument that there was no way of establishing causation between mental health issues and workplace factors.

“When weighing the deleterious effects of the impugned provisions against their salutary benefits, we find that there is an imbalance between the substantial harmful effects on the claimant group and the speculative net benefit created by the impugned provisions for the workplace insurance system,” said the tribunal.

The Ministry of the Attorney General said it’s reviewing the decision to see if it warrants a judicial review application.

For Toronto-based employment lawyer Howard Levitt, the decision completely ignores the nature of fraudsters.

“If you’re a person who is prepared to commit fraud and not work to recover money, it’s much easier to say you’ve got some mental stress or disability than to say you’ve got a broken back,” he said. “They are more prone to be more fraudulent because it’s easier to fake. I know that with certainty because that’s what I find in my client base.”

Citing a 2012 WSIB independent review, Levitt said the board had already been facing $14.5 billion in unfunded liabilities and suggested “we can’t even begin to afford” more costs. “It’s outrageous,” he said.

But to Jason Beeho, an occupational health and safety lawyer at Rubin Thomlinson in Toronto, the decision didn’t come as a surprise at a time of growing awareness around mental health issues in the workplace.

“My reaction to it is not one of panic; it’s not one of ‘Good heavens, now employers are going to see claims brought right, left and centre,’” he said.

While workers may be more likely to bring stress-related applications now, there’s nothing to suggest their claims will be easy to win, said Beeho.

“The upshot of this decision is that the tribunal is saying the board needs to be prepared to look at these complicated applications and sort them out on the same basis they would sort out any other claim for injury. It doesn’t follow that just because there has been a declaration on these provisions, that all of a sudden it will be easy to put through a claim for mental stress.”

So far, he said, the work has been simple for the board by simply rejecting claims for chronic mental-health injuries.

“The literature establishes a relationship between acute traumatic events and mental disorders; the evidence also establishes a causal relationship between chronic stress and mental disorder,” said the tribunal in its findings.

But to Levitt, it would be both costly and difficult for the board to disprove claims of chronic mental illness associated with the workplace.

“How can you prove that somebody’s psychiatric illness, if it’s even that, wasn’t caused by not being adequately supported by their boss if that’s what they tell their psychiatrist?” he said.

“So somebody has a dispute with a coworker and they don’t get support from their boss — sometimes for a good reason, by the way — and then they tell their psychiatrist: ‘My boss didn’t give me adequate support.’ I mean, imagine the opening for people who would love to not have to work.”

Non-traumatic injuries

Levitt also took issue with how the appeals tribunal has characterized non-traumatic workplace injuries.

The tribunal said: “The evidence demonstrates that workplace stressors are not limited to ‘job strain’ but, rather, there are many other types of non-traumatic workplace stressors that may be associated with mental disorders, including bullying, lack of managerial support, interpersonal conflicts and humiliating events.”

Who could not claim one of those in the last year? said Levitt.

But William LeMay, a lawyer at Hicks Morley Hamilton Stewart Storie in Toronto, has yet to draw conclusions about the case and what it could mean for future decisions.

“My impression of the vice-chair’s decision is that she thought she had some facts that were concerning to her in this case and those won’t arrive in every case,” he said.

The tribunal’s decisions aren’t binding legal precedent and it doesn’t have to arrive at the same conclusion in similar cases, said Beeho.

“It’s not as though this is a hard-and-fast precedent but it certainly is instructive.”

The message in this case is employers need to make sure their violence and harassment policies are “up to date, enforced and communicated,” said LeMay, and when employers receive complaints from staff, it’s important to take them seriously.

Yamri Taddese is a reporter with Law Times, a sister publication to Canadian HR Reporter. She can be reached at or visit for more information.

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