The grievor was terminated for allegedly neglecting her job of screening baggage at an airport while chatting with a coworker. The arbitrator found that any inattention was not deliberate and that termination was too severe a penalty.
An airport security Screening Officer was fired for violating standard operating procedures after it was determined that her attention was focused on a conversation she was having with a co-worker rather than on the baggage being processed by the X-ray scanner.