Survey shows benefits of work experience at retail chain
McDonald's Canada is looking to hire more than 20,000 new employees.
Potential applicants can get a feel for the job with the return of the “Crush the Rush Crew” game from Verizon where players race the clock filling orders at the drive-thru and interacting with their teammates to get the job done.
"We ensure teams at all levels of the business have access to opportunities that offer valuable work experience and enable the development of important transferable skills that will serve them in their acting role and beyond," says Erin Moore, national director of human resources, McDonald's Canada. "Whether you have years of experience on your resume or you're ready to break into your first job, there's a crew for you."
In contrast, Amazon has reduced its direct workforce by 99,000 from the first to the second quarter of this year.
Citing a recent survey, McDonald's says it offers valuable experience that is recognized and preferred by hiring managers:
- 89 per cent of hiring managers agree McDonald's restaurant experience demonstrates applicants can work well as part of a team.
- 77 per cent of hiring managers agree McDonald's restaurant experience demonstrates applicants have soft skills — including people skills, communication skills, listening skills, time management and empathy.
- 82 per cent of hiring managers agree McDonald's restaurant experience is applicable to careers beyond the food and beverage industry
In response to a separate 2022 survey of Canadian residents who are currently or have previously worked at a McDonald's restaurant in Canada, 70 per cent said they learned or improved their customer service skills at the job, and 63 per cent who used to work at McDonald's say they still use those skills in their job/career†.
In a very tight labour market, nearly half of managers (47 per cent) are reporting an increase in voluntary turnover within their department in the last year. To meet these challenges, two in five (42 per cent) are increasing starting salaries, finds a survey by Robert Half Canada.