Misunderstandings can deepen insight: Why HR needs to delve a bit further (Guest commentary)

For CEOs, people skills detract from getting business results, states one study — but dig a little deeper and you’ll find a very different answer

Imagine reading in a provincial HR association’s magazine details about a research report from the United States that finds people skills actually detract from getting business results. Frustration soars when you find no rebuttal, clarification or detail. The Human Resources Professionals Association could be commended for fearless reporting of bad news in its October/November issue of HR Professional, but it’s a shame to publish reports without analysis simply for the shock value. Can’t we test our research skills and look a bit deeper? Misunderstandings, if resolved, deepen insight. Who better to spearhead the search for truth than HR?

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