Performance reviews, training helping workers feel valued: Survey

Majority of workers also feeling secure in their jobs

Performance reviews play an important role in helping workers feel valued, according to a recent survey by Ceridian Canada.

Seventy-one per cent of the 800 survey respondents said their review made them feel valued, found The Pulse of Talent survey. Sixty-one per cent of survey respondents had received a performance review in their current position, 86 per cent taking place within the past year.

Ninety-one per cent said their performance reviews either met (79 per cent) or exceeded (12 per cent) their expectations. Sixty-six per cent said their reviews were customized to their position, 64 per cent felt they were provided with valuable feedback, but only 56 per cent were given a clear career path for the future, found the survey.

Thirty-two per cent of workers who are expecting a salary increase, promotion or bonus within one year said they would look for a new job if they did not receive one within the year. This was most prevalent among workers 18 to 24 years of age, had a household income of $40,000 or less and/or had less than two years in their current position.


In addition, 75 per cent of respondents said their employer helps them develop their skills by providing professional development training, and among those who feel valued by their employer 82 per cent are being provided with professional development through their place of employment, found the survey.

As a result of training and mentoring programs, 76 per cent of workers said they have a clear understanding of what they need to deliver in order to be promoted; 66% indicated they had a clear career path; and 66% feel ready to take on more responsibility.

Job security

Eighty per cent of those surveyed felt secure in their jobs. The greatest degree of security was expressed in Manitoba, Saskatchewan and Alberta, among younger respondents (18 to 24 years), university graduates, office workers and employees with an annual income of more than $40,000.

"Canadian employers are obviously doing a good job creating a confident and satisfied workforce, although there is room for improvement, especially in providing employees with clearly defined career paths and honouring commitments made during performance reviews," said John Cardella, executive vice-president of human resources at Ceridian Canada.

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