Facial scanning faces skeptics

Use of AI software in recruitment raises questions about accuracy, bias

Facial scanning faces skeptics
Unilever is using AI software with facial scanning technology to screen job candidates in the United Kingdom.

Just over a year ago, Amazon found itself uncomfortably in the spotlight when it abandoned an artificial intelligence (AI) recruitment tool that turned out to be biased against women because the system had basically taught itself that male candidates were preferable.

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