How can AI help HR to build the best possible workforce?

AI drives development in 3 pillars of high performance: engaged employees, productive teams, and resilient business

How can AI help HR to build the best possible workforce?

The use of AI has insinuated itself deeply into many businesses today, judging by a tidal wave of positive, but sometimes negative, news articles.

HR is thought to be one business line that could benefit greatly from further adoption of such technologies.

So what do professionals need to know about how to successfully integrate the technology into its processes?

A recent study from Microsoft found that business leaders identified generative AI as a potential solution to overcoming many of these barriers and a way to help their businesses reach their fullest potential.

“As the adoption of generative AI in the workplace becomes more widespread, the true potential lies not just in transforming individual productivity, but in uplifting the capability of the entire organization,” says Carolyn Byer, head of HR at Microsoft Canada.

“We’re harnessing the power of AI to double-down on that critical component of employee engagement and to help employers retain top talent.”

Canadian organizations are trailing when it comes to education and the ethical use of AI tech, according to a recent survey.

The power of HR and AI collaboration

While generative AI is driving efficiency by leaps and bounds, leaving it on autopilot leaves potential creativity and productivity gains on the table. What high-performing organizations (HPOs) are realizing is the power of collaboration: a copilot they work alongside, allowing employees to work more efficiently and focus on what’s high-value about their role, including creativity and innovation.

Ultimately, this paves the way for organizations to reach — and ideally exceed — their business goals.

“Across our research, we identified common strengths among organizations that outperform their peers,” says Byer.

“The three pillars of high performance are engaged employees, productive teams, and resilient business. AI tools serve as a force multiplier that can drive development in each of these pillars, and organizations that invest in them are on the right track.”

Microsoft is harnessing the power of next-generation AI by integrating Copilot into its most-used products, enabling people to focus on the work that’s uniquely human and that will have real impact on organizations’ ability to achieve true high-performance status.

To go beyond traditional resume data and identify prospective employees with critical adaptable, flexible, and continuously evolving skillsets, employers need an edge — and Microsoft now offers Skills in Viva to bridge the gap between traditional work structures and the skills-based future organizations are striving for.

“Companies can now evolve beyond the traditional job-based talent management mode. Reaching a level of high performance requires leadership to point in the right direction and a workforce with the right skills to adapt to any challenge,” says Byers.

Latest stories