Tech issues top reason for lower productivity at home: survey

Other challenges include taking care of others, mental health

Tech issues top reason for lower productivity at home: survey
Technology is cited as the top solution to improve productivity, finds survey.

A majority (85 per cent) of Canadian office workers have relied on technology more than ever amid the COVID-19 pandemic, but there is still much left to be desired, according to a new survey.

While 27 per cent feel they are more productive now that they are working from home, 32 per cent are feeling less productive.

Almost half (45 per cent) say they had to put a lot of effort into adapting their home environment to allow them to work productively. And 48 per cent said their employer “had a lot to learn” when it came to setting staff up well to work from home.

The top barrier to productivity? Tech issues (37 per cent), finds digital workflow company ServiceNow.

Other reasons for decreased productivity include their responsibility for taking care of others (29 per cent), their mental state (28 per cent) and a lack of a dedicated workspace at home (23 per cent).

Technology (51 per cent) is also cited as the top solution to improve productivity, followed by an ergonomic home office setup (43 per cent), technological computer accessories (26 per cent) and a new or upgraded work computer (24 per cent).

A separate survey found most workers have been happy with the transition to remote work but one-third were feeling less productive.

Cybersecurity has been under attack more amid the pandemic, with almost three-quarters (71 per cent) of security professionals reporting an increase in security threats or attacks .

 

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