Air Canada chatbot misstep a signal for employers to take heed of upcoming AI laws

'Organizations need to be aware of what they're signing up for': lawyer on impending AI legislation and what HR should know

Air Canada chatbot misstep a signal for employers to take heed of upcoming AI laws

A recent small claims court case that saw Air Canada attempt to lay blame on its own chatbot for wrong information given to a customer, is an indication that employers should be paying attention to Canadian AI legislation as it makes its way through the Senate.

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