Collective agreement differentiated between after-work communication and call-back to work

Union argued higher call-back pay provision applied to standby duty receiving calls

Collective agreement differentiated between after-work communication and call-back to work

Healthcare employees on standby taking phone calls at home are not entitled to be paid a greater amount under a provision covering reporting to the workplace when a provision governing work-related communications was in the agreement, a Saskatchewan arbitrator has ruled.

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