Help! Managers want training to better manage remote workers

'It's become painfully clear that managers know they aren't doing a great job, and they desperately want, and need, training'

Help! Managers want training to better manage remote workers

Nearly half (47 per cent) of managers say they are finding it more difficult (26 per cent) or exceptionally more difficult (21 per cent) to manage people remotely.

And 78 per cent feel they need training on how to do their job better, particularly in hybrid and remote work environments with people both at home and in the workplace, according to a survey by Ten Spot, a workforce engagement platform.

“While adapting to remote and hybrid work has been an adjustment for everyone, it appears to have really turned employee management and retention on its head,” says Sammy Courtright, co-founder and chief brand officer of Ten Spot. “It’s become painfully clear that managers know they aren’t doing a great job, and they desperately want, and need, training to both help them become better managers and to set a good example for the next generation of managers.”

Training on how to best manage and build relationships with people remotely (35 per cent) and how to best keep their direct reports and team members on track and accountable for their work (28 per cent) would be most helpful to managers, according to the survey.

Nearly three out of four employees in leadership positions are not confident in their ability to be a leader in the future, according to a previous survey.

Gender, age differences

Men are twice as likely to say they are finding it exceptionally more difficult to manage people remotely (27 per cent) than women (13 per cent). And more men (82 per cent) than women (72 per cent) say they need the training to become better managers in the era of hybrid/remote work.

Men (43 per cent) are also much more likely than women (24 per cent) to say they want training on how to best manage and build relationships with people remotely, according to Ten Spot’s survey of 2,000 people in November.

The COVID-19 pandemic has changed life as we know it, and 82 per cent of employers believe it has forced a change in leadership style, according to a report from Randstad.

To reach full potential, everyone needs development, says Kevin Kan, CEO of Break Out Consulting Asia, according to a Forbes article.

"If you want to inspire your team, engage employees, reward loyal customers, achieve organizational goals or have a concise succession plan, you can’t skip manager training. Most organizations assume that when you become a manager or leader, you don’t need further training, but you actually do so that you can nurture your potential."

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