Transparency, communication, outplacement support key to seamless staff transition, say experts
![Outsourcing in spotlight with CIBC replacing staff](https://cdn-res.keymedia.com/cdn-cgi/image/f=auto/https://www.hrreporter.com/dynamicdata/images/img2829_RTX2EC7V_pg6.jpg)
Bringing back memories of a “scandal” involving RBC in 2013 — when the bank laid off staff and transferred the work to temporary foreign workers in Canada — CIBC made the news recently.